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Shop No. 13, T Nagar Shopping Complex, Chennai, Tamil Nadu 600017
24/7 emergency travel support available via phone.
Visit us at our office in T Nagar, Chennai. We are conveniently located in the T Nagar Shopping Complex, one of Chennai's most popular commercial hubs.
Find answers to common questions about our services, booking process, and travel policies.
You can book a tour package by filling out our contact form on this page, calling us at +91 99448 32197, or emailing us at info@bigtimetravel.shop. Our travel experts will guide you through the entire booking process and help you customize your trip as needed.
Absolutely! All our tour packages are fully customizable. You can modify the itinerary, change hotels, add or remove activities, adjust the duration, and more. Just let us know your preferences and we will create a personalized itinerary for you.
Our cancellation policy varies based on the package and timing of cancellation. Generally, cancellations made 30 or more days before the trip receive a full refund minus processing fees. Please refer to our Terms and Conditions page for detailed cancellation terms or contact us for specific information.
Yes, we offer comprehensive travel insurance options that cover trip cancellations, medical emergencies, lost baggage, trip delays, and more. We strongly recommend all travelers opt for travel insurance for a worry-free journey. Our team will provide detailed insurance options during the booking process.
We accept multiple payment methods including bank transfers (NEFT/RTGS/IMPS), UPI payments, credit and debit cards, and cash payments at our office. For international clients, we also accept wire transfers. Payment details will be shared during the booking confirmation process.